The PS series errors in QuickBooks can be a sign of update issues, and QuickBooks error PS036 is one of them. This error can prevent users from running the update function and can be a result of some recurring scenarios, like an invalid subscription or an incorrect service key. If you are facing QuickBooks error code PS036, you can resolve the issues by following the detailed solutions given in this article.
You can call our team of QB experts at +1-855-738-2784 to get direct assistance with the update issues in QB in case the detailed steps given below seem too technical or time-consuming to undertake.
QuickBooks Desktop Error PS036: Common Scenarios and Causes
You might be getting QuickBooks error message PS036 due to the main reasons and possible factors mentioned below –
- Your QB payroll subscription status might be invalid, expired, outdated, or old, which can lead to update issues in the app.
- The service key, EIN, or company’s PSID might be incorrect or invalid, which can lead to the PS series error.
- Your Windows OS version might be outdated or incompatible with the recent QB version, which can lead to update errors.
- Essential files, like the paysub.ini file, might be damaged, corrupted, or broken, and these files might have an incorrect file extension.
- The QBW company files might be damaged, corrupted, or missing, and these files might be stored in an invalid folder.
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Resolution Methods to Easily Eliminate QuickBooks Update Error PS036
QuickBooks payroll update error PS036 can be reliably addressed by using the easy methods given below –
Method 1 – Modify the Paysub.INI File Extension from the My Computer Tab to Mend the File Damage
QB error code PS036 can be rectified by editing the paysub.ini file name from the My Computer tab.
- Firstly, enable the Hidden Files and Folders option of the Organize tab from the My Computer section.
- Next, go back to the My Computer tab to locate the Paysub.INI file and right-click on it to select the Rename button, followed by adding OLD to the file name.
- Hit Enter to save the changes and rename all the paysub files to rerun the QuickBooks payroll update process.
Method 2 – Review the EIN from the Account/Billing Tab of the Employees Menu
You can fix the update issues in QB by verifying the payroll subscription from the employees’ tab.
- Open QuickBooks and access the My Payroll Services section by logging in to the Payroll Service account.
- Select Account/Billing Info and go to the Payroll Details section of the Payroll Account Management Portal to review the EIN.
- Hit Edit, and once the EIN is corrected, select Update and hit Close to save the changes before rerunning QuickBooks.
Conclusion
You can effectively tackle QuickBooks error PS036 by using the troubleshooting steps given in this blog. In case these solutions are unsuccessful in fixing the update issues, you can call our team of QB professionals at +1-855-738-2784 to get direct help with the error.
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